Shipping Policy

We can’t wait to send your needlepoint your way! 💌 All orders are packed with care and shipped with love.

In-stock items usually ship within 3–5 business days

Pre-orders ship as they arrive and will be sent out as soon as they’re in hand

We ship from Canada and have made the process seamless for our customers—no extra steps needed

Tracking details will be emailed once your order ships

Shipping times may vary once your package is with the carrier. If you ever have questions, we’re always happy to help 💗